Rideout.Ai Shipping Policy

RideOut.ai operates as a dropshipping store, meaning we do not stock or ship products directly. All orders are fulfilled by third-party suppliers, and shipping times, availability, and policies may vary depending on the supplier. By placing an order with RideOut.ai, you acknowledge and agree to the following terms regarding shipping:

1. Processing & Shipping Times – Order processing times vary based on the supplier. Estimated shipping times are provided at checkout but are subject to change due to supplier delays, customs processing, or other unforeseen circumstances.

2. Third-Party Fulfillment – We rely on third-party suppliers to fulfill orders. As a result, RideOut.ai is not responsible for shipping delays, lost packages, or damages incurred during transit. Any shipping issues must be addressed with the respective supplier or shipping carrier.

3. Tracking Information – Tracking details will be provided when available. Some suppliers may take additional time to update tracking information.

4. Customs & Import Fees – International orders may be subject to customs duties, taxes, or other import fees. These charges are the responsibility of the customer. RideOut.ai does not control or collect these fees.

5. Incorrect or Incomplete Addresses – Customers are responsible for ensuring that shipping details are accurate before placing an order. RideOut.ai is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

6. Lost, Stolen, or Delayed Shipments – Once an order has been shipped, RideOut.ai is not liable for lost, stolen, or delayed packages. Customers must contact the shipping carrier to resolve such issues.

7. Non-Delivery Due to Supplier Stock Issues – If a supplier is unable to fulfill an order due to stock shortages, RideOut.ai will issue a refund or provide alternative product options.

8. Changes & Cancellations – Due to the automated nature of our order processing, cancellations or changes to an order may not be possible once it has been placed. Customers should contact customer support as soon as possible for assistance.

 

By completing a purchase on RideOut.ai, you acknowledge and accept this shipping policy. RideOut.ai reserves the right to update this policy at any time without prior notice.

At RideOut.ai, we work with third-party suppliers to fulfill orders. Shipping and delivery times may vary based on the supplier, product availability, and destination. Please note that orders may take anywhere from 3 to 21 days for shipping and delivery.

 

While we strive to ensure timely delivery, delays may occur due to factors beyond our control, such as supplier processing times, carrier delays, or customs procedures.

 

By placing an order with RideOut.ai, you acknowledge and agree to these shipping terms. If you have any questions or concerns about your order, please contact our support team at Email: alexis@rideout.ai.

Phone: +1239-595-4284

If you have any questions or concerns about your order, shipping times, or tracking information, our team is here to help!

 

You can reach us at:

 

Email: alexis@rideout.ai

Business Hours: 9am-6pm Est Standard Time

Response Time: We aim to respond to all inquiries within 24-48 hours.

 

For the fastest assistance, please include your order number and tracking details (if available) when contacting us.

 

We appreciate your patience and thank you for shopping with RideOut.ai!